Managing Users in a Room
Rooms have 3 kinds of users:
- Service Providers are groups of users from a single company, who can be added or removed in bulk from a room.
- Support Workers are individuals who can access the room. See Administering Service Providers for more information.
- Participants are the person the room is about who may have some special books of their own in their room.
Adding a User
When you add a user to a room, they will have access to the room content. The level of access will depend on the permissions you give them.
To add someone:
- Navigate to the Room’s Manage Users area
Enter the person’s email address to identify who to add
If the person is new to Diamond Point Training, it will ask additional information about them, and send them an invitation email.
Removing a User
Removing a user from a room takes away their access but does not completely delete the user’s account. This way if they also have access to other areas of the system,
only this room is affected.
- Navigate to the Room’s Manage Users area
- Identify the user you wish to remove, and click the Actions button on their row
- Click Remove User and confirm you are sure.
User Permissions
A user’s permissions in a room say what they can and can’t do with that room. The vast majority of users will just be trainees, able to do the training but not
change it.
To change a user’s permissions in a room:
- Navigate to the Room’s Manage Users area
- Identify the user you wish to grant or remove permissions from, and click the Actions button on their row
- You can control broadly which kind of user this is here. An “NDIS Participant” means the user is the person the room is about, and only has access to specific books aimed at them.
A “support worker” is most people, able to do the training. A “room admin” can change things about the room.
If you select “Room Admin” you’ll be asked to individually select which privileges this admin user should hold.
The room admin rights are:
- Manage User Rights – can grant privileges to other users
- Manage Users – can add and remove users from the Room
- Write Books – can create new training books and edit existing ones
- Assess Questions – can evaluate the training answers of other people in the room, and say whether the answers are accepted or not.